Terms of Service

1. Eligibility

You must be at least 13 years of age to use our services. By using GreyMuzzle, you represent and warrant that you meet this age requirement.

2. User content and AI-assisted features

GreyMuzzle may allow you to submit pet profiles, medication schedules, health notes, symptoms, photos, text, and other pet-related content. Some features may use AI-assisted or automated processing when you choose to use those features. By submitting content, you agree that:

• You are responsible for the content you upload and must have the right to use it.
• You must not upload illegal, offensive, explicit, harmful, or infringing content.
• You must not use AI-assisted features to generate, analyze, or distribute content that is illegal, harmful, abusive, infringing, or intended to deceive.
• You grant GreyMuzzle and necessary service providers a limited, non-exclusive license to process submitted content only for operating, securing, and supporting the requested app feature.

3. Subscriptions and payments

• Apple App Store: iOS subscriptions and in-app purchases are processed by Apple and are subject to Apple's billing rules and the Apple Standard EULA .
• Google Play: Android subscriptions and in-app purchases are processed by Google Play and are subject to Google's billing terms and refund policies.
• Auto-renewable subscriptions renew automatically unless you cancel through your app store account before the renewal deadline shown by Apple or Google.
• If a free trial is available, cancel before the trial deadline shown by the app store to avoid charges.
• Refunds are handled by Apple or Google Play. GreyMuzzle cannot process app store refunds directly.

4. Termination and acceptable use

We reserve the right to suspend or terminate accounts for abuse, malicious activity, reverse engineering attempts, scraping, bypassing limits, attacking our apps or infrastructure, abusing subscription systems, or violating these terms.

5. Limitation of liability and veterinary accuracy

GreyMuzzle is provided as is. Medication reminders, health trends, reports, AI-assisted summaries, and other app outputs are informational support for organizing care details. They are not medical advice and are not a substitute for professional veterinary diagnosis, treatment, or emergency care. Always consult your veterinarian for medical decisions about your pet.

6. Changes to these terms

We may update these terms when GreyMuzzle changes, when store platform requirements change, or when legal or operational needs require clarification. Continued use of GreyMuzzle after updates means you accept the updated terms.

7. Contact

For legal inquiries, contact support@glxystudio.com. Studio website: https://www.glxystudio.com/ .